NEW & EMERGING MANAGERS
Performance & Accountability
90 Day Accelerator
Build managers who set clear expectations, address performance issues early and create a culture of ownership and accountability.
Performance problems rarely improve on their own. This practical 90-day programme equips managers with the skills, tools and confidence to clarify expectations, give meaningful feedback, address underperformance and create greater accountability across their teams.
Set Clear Expectations
Create clarity around responsibilities, standards and results.
Have Better Performance Conversations
Address issues early with confidence and purpose.
Build Accountability
Strengthen ownership, follow-through and performance.
90 Days
of focused development
Practical Tools
for real workplace application
Manager Support
and reinforcement included
Measurable Impact
from day one
Programme Overview
| Duration | 2 Days + 90 Day Application & Support |
| Delivery Options | In-person or Virtual Classroom |
| Who’s It For | Managers, supervisors and team leaders responsible for managing employee performance and accountability. |
| Group Size | Up to 10 participants |
| Investment | Price on Application |
Includes
- Pre-program discovery and capability assessment
- Sponsor and participant preparation
- Two-day intensive facilitated workshop
- Action planning tools and resources
- 90 day application plan
- Follow-up support and check-ins
90 Day Application & Support
Learning is reinforced in the workplace with:
- Action planning
- Manager support guide
- Practical tools and templates
- Workplace Application Challenges
- 30 Day Application Clinic
- 45 Day Manager Check-In
- 60 Day Capability Clinic
- Manager Impact Challenge
- Targeted Reinforcement Resources
- 90 Day Capability Reassessment
- Progress and Impact Review
A Strong Start. Lasting Impact.
Managers are responsible for performance, but many find the conversations surrounding expectations, feedback and underperformance among the most difficult parts of their role.
When expectations remain unclear or problems are left unaddressed, performance can decline, accountability weakens and managers often compensate by taking on more work themselves.
The Performance & Accountability 90 Day Accelerator helps managers:
- Set clear expectations and performance standards.
- Create greater role clarity and ownership.
- Recognise the difference between capability, motivation and other causes of underperformance.
- Give timely, specific and constructive feedback.
- Address performance concerns before they become entrenched.
- Conduct confident and productive performance conversations.
- Delegate responsibility without losing appropriate oversight.
- Coach employees towards stronger performance.
- Create accountability without relying on excessive control.
- Follow through consistently on agreed actions and standards.
What You'll Learn
Expectations & Performance Standards
Define responsibilities, outcomes and what good performance looks like.
Role Clarity
Ensure employees understand their responsibilities, priorities and decision authority.
Accountability & Ownership
Create clear ownership while reducing unnecessary manager dependency.
Diagnosing Performance Issues
Identify the real causes of underperformance before deciding how to respond.
Setting Performance Goals
Establish clear, achievable and measurable goals that support business priorities.
Giving Effective Feedback
Provide timely, specific feedback that reinforces strengths and addresses concerns.
Performance Conversations
Address difficult performance issues constructively, confidently and early.
Managing Underperformance
Respond to ongoing performance concerns with clarity, fairness and consistency.
Coaching for Improvement
Use coaching conversations to build capability, confidence and responsibility.
Delegation & Accountability
Delegate outcomes effectively while maintaining appropriate oversight and follow-through.
Motivation & Engagement
Understand what influences performance and create conditions that encourage greater contribution.
Difficult Conversations
Prepare for and manage challenging conversations while maintaining productive working relationships.
Performance Follow-Through
Agree actions, monitor progress and ensure commitments do not disappear after the conversation.
Building a Performance Culture
Create consistent management practices that reinforce ownership, standards and continuous improvement.
Instead of ending at the workshop, the program kept our managers focused on putting their learning into practice. We saw increased confidence in performance conversations, clearer expectations and much stronger follow-through.
— HR / People & Culture Leader
Client Organisation
Measurable Outcomes
Organisations invest in this program to achieve:
Clearer Expectations
Greater clarity around responsibilities, standards and desired results.
Earlier Intervention
Managers address emerging performance issues before they become entrenched.
Better Conversations
More confident, constructive and consistent feedback and performance discussions.
Stronger Accountability
Employees have greater clarity about ownership, commitments and follow-through.
Greater Manager Effectiveness
Managers spend less time compensating for unresolved performance and accountability issues.
Why do Organisations Choose the Accelerator?
A traditional workshop can build knowledge and skills. Our 90 Day Accelerator is designed to go further.
Participants develop the capability during the workshop, apply it to real workplace situations, receive facilitator reinforcement, involve their manager in the development process and demonstrate application over the following 90 days.
Performance & Accountability in AI Workplaces
AI is transforming how work is delivered, while managers remain accountable for performance, quality and outcomes. They must assess contributions, set standards, verify work, define acceptable AI use and preserve human judgement. This program examines how managers can use AI responsibly while maintaining accountability, strengthening performance management, and leading effective, informed conversations with their teams.
Built for Your Organisation
Accelerator programs are tailored tailored to organisational priorities, participant challenges and desired outcomes through pre-program assessments and, sponsor input. Examples, exercises, scenarios and relevant terminology, policies and processes are adapted accordingly.
Ready to Build Confident Managers?
Give your new managers the best start with the skills, tools and support they need to succeed.