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Corporate Training Solutions for Managers

Effective Staff Supervision Workshop

  • An introductory course to staff supervision
  • Duration: 2 day workshop
  • Delivery: face-to-face (or virtual option available)
  • Who? Front-line supervisors, team leaders, store managers
  • Booking type: public schedule or closed group

Onsite and offsite, as a supervisor, one needs to effectively achieve organisational outcomes through the individual members of their team.

Effective supervision requires the mastery and use of strategies for engaging, influencing and motivating others.

This training will set you up to becoming more dynamic, persuasive, and confident in your role as a leader.


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Included in our programs:

Course Overview

This two-day supervisor course presented by Aptitude Management is designed to help participants overcome a common set of challenges encountered by newer workplace leaders.

Types of challenges include a lack of displayed leadership, the inability to delegate tasks, or manage & improve staff performance, and a whole lot more.

From the communication styles chosen in instructing others, discovering how to deliver effective feedback, developing workplace alliances, managing conflict, and working within the appropriate competency skill mixes (suited for supervisors), our course covers it all.

This program has been carefully designed to help attendees enhance those skills that make for an effective supervisor.

DISC Behaviour assesment

Please note: This course also includes DISC® Profiling which assesses individuals on four behaviour styles that include either dominance, influence, steadiness or conscientiousness. This predicts how the individual is most likely to act/react to certain situations.

Course Outcomes of Effective Staff Supervision

  • Become much more comfortable in establishing your role as a supervisor.
  • Adapt to different situations by utilising a wider range of leadership skills.
  • Learn powerful strategies for providing positive and/ or constructive feedback.
  • Identify the specific attributes that will help you develop yourself into a workplace leader.
  • Utilise your time effectively by recognising the skills and competency mixes of an effective supervisor.
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Topics Covered

  • Making the transition into leadership
  • Core responsibilities of an effective supervisor
  • Key attitudes & behaviours
  • Communication strategies – active listening skills/techniques
  • Giving & receiving feedback and providing clear instructions
  • Managing workplace conflict and difficult situations

Also covered

  • Managing performance
  • The Situational Leadership Model
  • Coaching team members
  • Workplace delegation

Workshop Program Framework

All Aptitude courses are conducted through our Program Framework consisting of:

  • Workshop booking consultation
  • Trainer led skills gap analysis
  • Tailored participant training plan
  • Post workshop coaching

Further Details

This course is suited to new or seasoned frontline managers and supervisors looking for practical strategies and tools for enhancing their supervisory capabilities.

Experiential Learning

More than simple theory, this 2 day workshop includes trainer demonstrations, participant role plays, facilitated group discussions and in-depth feedback and guidance.

Fully Catered

All our training programs include a detailed learner guide, refreshments provided throughout the day and a sit down lunch.

Book your spot online now or call 1800 753 087

Want us to Contact You?

Complete this form below to have a training consultant call you. There is no obligation and we’ll happily answer any questions about this course.

Participant Details


Level 1, 111 Harrington Street, Sydney,
New South Wales 2000

123 Queen Street, Melbourne,
Victoria 3000

Level 24, 215 Adelaide Street, Brisbane,
Queensland 4000

19 Young Street, Adelaide,
South Australia 5000

Level 1, 111 St. Georges Terrace,
Perth, Western Australia 6000

4 National Circuit, Barton, ACT 2600

Closed group delivery at your premises (or location of choice).

Prefer to Talk?

Call now: 1800 753 087

5 star attendee feedback
Our trainer was a knowledgeable and skilled presenter who brought each person’s story to the table which allowed us to further learn from each other.
- Head of Lending & Operations
I thoroughly enjoyed the workshop and the way it was presented it. I feel I will be able to make immediate improvements and look forward to implementing them.
- Production Manager
Our trainer was a pleasure to have facilitate the course and managed our diverse group extremely well. Would highly recommend.
- NSW State Coordinator

Aptitude Management Satisfaction Policy

If you attend a workshop and are unhappy with the course, simply inform us, and we will refund your fee in full Policy Conditions

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Want us to Contact You?

Complete this form below to have a training consultant call you. There is no obligation and we’ll happily answer any questions about this course.