- 1800 753 087
Problem Solving And Decision Making
- A core leadership skill
- Duration: 1 day workshop
- Delivery: face-to-face (or virtual option available)
- Who? Managers, team leaders and supervisors
- Booking type: public schedule or closed group
As a leader, it’s part of your role to be continually solving problems and making important decisions, however, many struggle and feel inadequate.
Occasionally, one may even look at a solution devised by another and think “I should have thought of that“ however, you didn’t, which is frustrating!
Effective problem solving and decision making is about utilising the skills to recognise viable solutions, conduct research, uncover what works, and then implement a plan.
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TRUSTED BY ORGANISATIONS ACROSS AUSTRALIA
Included in our programs:
Each booking is accompanied by a phone consultation with an Aptitude representative to ensure course suitability.
A discussion will also be conducted with your trainer to uncover further skills gaps- prior to commencement of this course.
Our learning strategy will be implemented (throughout the training) incorporating desired outcomes, a learner log and action plan.
A coaching session is included post workshop to improve retention of materials and encourage positive change.
Course Overview
This one-day workshop hosted by Aptitude Management is about discovering a problem solving and decision making process that is highly productive.
This is a complete system that aims to reduce anxiety for managers in making decisions, while expanding their (core) problem solving ability.
This course also explores how AI can support problem solving and decision making by helping participants analyse information and explore possible solutions, while reinforcing the importance of critical thinking, human judgement and accountability for final decisions.
Course Outcomes – Effective Problem Solving and Decision Making
- Implement a four-step approach to methodically address issues and determine suitable solutions.
- Use a wide range of problem solving tools.
- Learn the best methods for making decisions.
- Employ brainstorming along with various other creative thinking tools.
Furthermore in this Training
- Utilise a plan for applying, assessing, and following up on your decisions.
- Avoid common decision-making errors.
- Become a more valued resource for your organisation.
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Topics Covered
- Discover your problem-solving style
- Fish Bone diagrams
- Ishikawa Cause and Effect diagrams
- Brainstorming
- Models and tools for solving problems including SCAMMPERR & Mind Mapping
- Models and tools for making decision including Pro’s and Con’s analysis, Force field analysis, Feasibility & Capability analysis
- Breaking solutions down into actionable steps
- Team role assignment
- Effective follow-up and milestones
- Using AI to support problem analysis, solution generation and better decision making
Program Framework
All Aptitude courses are conducted through our Program Framework consisting of:
- Workshop booking consultation
- Trainer led skills gap analysis
- Tailored participant training plan
- Post workshop coaching
Further Details
This training aims to provide participants with a complete system for decision making and problem solving that both reduces anxiety and streamlines the process.
Experiential Learning
More than simple theory, this one-day workshop includes trainer led demonstrations, participant role plays, facilitated group discussions and in-depth feedback and guidance.
Fully Catered
All our training programs include a detailed learner guide, refreshments provided throughout the day and a sit down lunch.
Book your spot online now or call 1800 753 087
Frequently Asked Questions: Problem Solving & Decision Making Training
What frameworks are taught in this problem solving course?
Our Problem Solving and Decision Making workshop equips professionals with structured analytical tools, including:
- Root Cause Analysis: Utilizing 5-Whys, Fishbone diagrams, and diagnostic methods to uncover core operational issues.
- Critical Thinking & Cognitive Bias Mitigation: Overcoming emotional assumptions and cognitive traps in high-stakes environments.
- Risk Assessment & Decision Matrix Frameworks: Evaluating competing options systematically using weighted criteria.
- Action Planning & Solution Implementation: Developing risk mitigation plans and stakeholder communication strategies for smooth execution.
Who should attend this decision making workshop?
This program is designed for managers, project leaders, team supervisors, and corporate professionals who are responsible for making complex operational and strategic decisions.
Where and how is the training delivered?
We provide flexible delivery options across Australia:
- In-Person Corporate Workshops: Facilitated on-site at your organisation’s premises or our dedicated corporate venues in Sydney, Melbourne, Brisbane, Perth, and Adelaide.
- Live Virtual Classrooms: Interactive, facilitator-led online sessions accessible nationally.
Can this training be tailored to our specific industry challenges?
Yes. For private corporate groups, we customize decision-making scenarios and case studies to reflect the exact operational challenges your team faces daily.
Want us to Contact You?
Complete this form below to have a training consultant call you. There is no obligation and we’ll happily answer any questions about this course.
Participant Details (Public)
- Duration: 9:00 am - 4:30 pm (full day) OR 9:00 am - 1 pm (half day)
- Workshop includes a detailed learner guide and assessment tools
- Sit down lunch (full day) with networking opportunities
- Refreshments provided throughout the program
- Certificate sent upon course completion
- Please arrive 15 minutes prior to course commencement
Venues
Level 1, 111 Harrington Street, Sydney,
New South Wales 2000
123 Queen Street, Melbourne,
Victoria 3000
Level 24, 215 Adelaide Street, Brisbane,
Queensland 4000
19 Young Street, Adelaide,
South Australia 5000
Level 1, 111 St. Georges Terrace,
Perth, Western Australia 6000
4 National Circuit, Barton, ACT 2600
Closed group delivery at your premises (or location of choice).
Prefer to Talk?
Call now: 1800 753 087
Aptitude Management Satisfaction Policy
If you attend a workshop and are unhappy with the course, simply inform us, and we will refund your fee in full Policy Conditions
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Want us to Contact You?
Complete this form below to have a training consultant call you. There is no obligation and we’ll happily answer any questions about this course.