Satisfaction Policy

As stated within the Aptitude Management satisfaction policy.

If you attend a workshop and are unhappy with the course, simply inform us, and we will refund your fee in full.

Conditions of the policy

  • You must cancel on the day of the workshop. During a break inform the trainer that you do not wish to continue
  • You must state in writing your request for a full refund within 3 days of the workshop commencement date
  • When making the written request, provide feedback as to why the workshop did not meet your needs
  • A full refund will be processed within 10 days upon receipt of the written request

If you would like further information, please call 1800 753 087.


Please note: Due to current COVID-19 lockdown restrictions and outbreaks, for Jul/Aug we are only taking bookings for online courses. To make a booking please view our online schedule.

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